Professional Development Coordinator x2

Department
UK Schools PD
Division
Educational
Location
Oxford - Central
Reference number
22150

About us

Oxford University Press is a department of the University of Oxford, which furthers the University’s objective of excellence in research, scholarship, and education by publishing worldwide.  

The Education Division provides books and resources across Primary, Secondary, Trade and Children's markets, both for the UK and for customers around the world. We are passionately committed to our mission to educate and inspire through book, board and screen.


About the role

We are looking for an enthusiastic coordinator to administer and coordinate a portfolio of education PD services and programmes, ensuring the highest level of professional customer service from customer enquiry, through to booking, delivery, post-delivery follow-up and financial monitoring/tracking, whilst providing general administrative support to our managers responsible for the content and design of our services and programmes.

Working as part of the PD and Events team you will: liaise with leading educational experts throughout the UK, in order to provide high-quality services to our schools and educational establishments, as part of our commercial professional development service and educational programmes, which are core to our sales and marketing strategy, thereby supporting the sales and effective use of our resources.


About you

The ideal candidate needs to have strong administrative and interpersonal skills enabling them to effectively coordinate PD services and to develop positive relationships with all stakeholders including Independent Experts, teachers and senior leaders and our internal customers such as our Sales Consultants and Education Consultants.

You will be able to effectively prioritise workflow to ensure excellence in delivery of our services. You should also be able to demonstrate strong organisational skills and be able to exemplify experience of financial monitoring and tracking against budgets.

The successful candidate should present the following skills and/ or experience:

  • Understanding of professional development or event management services
  • Experience of educational sale/ sales, and ideally telephone sales demonstrating a confident phone manner
  • Confident in financial management and reporting including budget tracking and invoicing
  • Experience of some or all of the following: SAP, Themis, Spirit (and Spirit reporting portal), EDMS, or exemplify the willingness to learn new systems.
  • IT skills including Word, Excel, PowerPoint and Access, and HTML editing
  • Able to prioritise workload to ensure optimum delivery and customer service
  • A good team player who can also work confidently independently
  • Excellent administrative and organisation skills, good spoken and written English
  • Experience of dealing with customers, solid negotiation skills and excellent telephone manner

Salary
Salary in the region of £23,000 depending on skills and experience

Recruiter
Lucy Freeman

Contact email
(for queries only - click 'Apply' below to apply)
lucy.freeman@oup.com

Closing date
28/11/2017
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