Customer Service Advisor

Head Office Kilmarnock
Ref
28576
Department
Head Office
Location
Head Office Kilmarnock
Contract type
Permanent
Salary
Attractive Salary, Benefits
Closing date
30/06/2021
Description

Part Time Position 16/week

ABOUT US:

Buzzworks Holdings is one of Scotland’s fastest growing independent restaurant and bar operators, managing 12 award-winning venues across Ayrshire and beyond. We offer an aspirational dining and entertainment experience through five stylish brands – Vic’s & The Vine, Scotts, House, Lido and The Duke. Our exciting portfolio unites twelve venues and counting, with over 500 staff across Scotland. We believe in investing in people, providing industry leading training and a forward-thinking approach to work/life balance for every member of staff.

SKILLS & EXPERIENCE RELEVANT TO THE ROLE: 

  • Successful track record of working in a customer services environment, ideally within hospitality
  • Experience of working to sales and revenue targets
  • Possess well-developed and accurate administrative, database and IT skills
  • Articulate and confident, in terms of written and telephone communication, with exposure to telesales
  • Personable, creative and intuitive with a professional, customer focused and proactive ‘can do’ approach
  • Proven track record of working in a team environment
  • Ability to operate in an autonomous and independent manner within agreed parameters.

Attractive Package And Benefits

You will enjoy a fantastic range of benefits including a 40% venue discount card, lifestyle flexibility, personal development, access to the employee assistance programme, a generous internal referral scheme and company wide fun events!