General Manager ***New Opening***Coming Soon***

The Bridge Inn, Linlithgow
Ref
27332
Department
Management
Location
The Bridge Inn, Linlithgow
Contract type
Permanent
Salary
Very Competitive
Closing date
21/05/2021
Description

ABOUT US:

Buzzworks Holdings is one of Scotland’s fastest growing independent restaurant and bar operators, managing 12 award-winning venues across Ayrshire and beyond. We offer an aspirational dining and entertainment experience through five stylish brands – Vic’s & The Vine, Scotts, House, Lido and The Duke. Our exciting portfolio unites twelve venues and counting, with over 500 staff across Scotland.

We believe in investing in people, providing industry leading training and a forward-thinking approach to work/life balance for every member of staff.

THE ROLE:

To be responsible for the operation of the venue in terms of profitability, quality and compliance.   Responsible for delivering the highest standards of customer experience and venue standards, in line with Company guidelines.  To consistently promote Company Core Aims and Values.

THEATRE & HOSPITALITY

  • Ensure all team members (FOH & Kitchen) are developed and coached to deliver our service promise and enhance our guest journey
  • Lead, coach, mentor and inspire teams to create theatre and atmosphere, bringing energy to the venue service standards
  • Be aware of the full venue to ensure correct positioning of team members and customers to maximise the guest experience
  • Manage all customer feedback using all customer feedback platforms

SKILLS AND EXPERIENCE RELEVANT TO THE ROLE:

  • An experienced and passionate leader who has a proven track record in the hospitality industry
  • Ability to lead, coach, support, mentor and develop the team so they can maximise their potential
  • Leads by example and builds a great working culture for the team
  • Ability to grow and develop the business using your commercial acumen
  • Excellent organisational skills with the agility to adapt to multi changing circumstances at short notice
  • Committed to your own personal growth
  • Full driving licence is advantageous

Attractive Package And Benefits

You will enjoy a fantastic range of benefits including a 40% venue discount card, lifestyle flexibility, personal development, access to the employee assistance programme a generous internal referral scheme and company wide fun events!