Restaurant Receptionist

Port Edgar Marina South Queensferry
Ref
23424
Department
Floor & Bar
Location
Port Edgar Marina South Queensferry
Contract type
Permanent
Salary
Attractive Salary and Benefits
Closing date
31/07/2021
Description

Scotts Restaurant Port Edgar Marina, South Queensferry - 20 hours per week

ABOUT US:

Buzzworks Holdings is one of Scotland’s fastest growing independent restaurant and bar operators, managing 12 award-winning venues across Ayrshire and beyond. We offer an aspirational dining and entertainment experience through five stylish brands – Vic’s & The Vine, Scotts, House, Lido, and The Duke. Our exciting portfolio unites twelve venues and counting, with over 500 staff across Scotland.

We believe in investing in people, providing industry leading training and a forward-thinking approach to work/life balance for every member of staff.

THE ROLE:

You will be the first point of contact, welcoming our customers into the venue, managing their reservations, telephone bookings and requests, to ensure our guests get the best customer experience. Ideally you will have some experience for this role and be accustomed to working with reservations systems. You will have the flexibility to work evenings and weekends as required.  

As our Receptionist you will be responsible for;

  • Liaising with our Customer Services Team to ensure that bookings are maximised
  • Managing our reservations for the Venue
  • Supporting the Management team to ensure that private parties have a great experience
  • Escalating any bookings issues as required
  • Meeting and greeting all our customers when they arrive
  • Building a great rapport with  all our guests

As one of the Sunday Times Top 100 companies to work for, we are an award winning company which is going places. With venues across Ayrshire and beyond, you will become part of our heritage and our success.  We take pride in everything we do, we always strive to make a difference and we really enjoy having fun too

ATTRICTIVE PACKAGE & BENEFITS

You will enjoy a fantastic range of benefits including a 40% venue discount, lifestyle flexibility, personal development, access to the employee assistance programme a generous internal referral scheme and companywide fun events!